Customer Service Outsourcing

The business process outsourcing industry was once dominated by customer service call centers, but thanks to advances in information technology, a wide variety of administrative tasks can now be delivered online.


Today, customer service outsourcing is only a tiny fraction of the entire virtual workforce. That said, customer service outsourcing and virtual services as a whole can provide a huge competitive advantage to your company. Here are some benefits to consider:

 • Virtual employees have the same competency as US-based employees, but work at lower salary rates.

 • The tedious process of hiring and maintaining employees is handled by the cloud-based service provider.

 • Work-related legal liabilities are eliminated.

 • You are exempt from employer wage taxes.


A virtual office can offer much more than just customer service outsourcing. And if you want the best in virtual office services, you need to partner with the best: English Cloud Administrative Services (ECAS).


English Cloud Admin. Services is the leader in providing staffing solutions for various American English-based administrative services. We offer far more than just customer service outsourcing: our employee pool consists of specialists in a wide variety of fields. These online professionals have the skills and work ethic to deliver any task you need: though they work from a virtual office, they work for you on a full-time basis.


Instead of mere customer service outsourcing, English Cloud Administrative Services can provide virtual employees for content writing, Internet marketing/SEO, graphic design, debt acquisition, data entry, and much more. And if the employee you’re looking for is not on our list, we can help you find an employee that meets your needs.


With English Cloud Admin. Services as your partner, you’ll get nothing but the best! Now you have the power to expand your business and enjoy the fruits of your success!




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